Introduction
Google Ads suspensions can feel like the end of the road for many advertisers. When your account is suspended—especially for circumventing system violations—restoring it can seem nearly impossible.
But what if I told you we successfully restored a client’s Google Ads account after 3 years of suspension?
In this case study, I’ll share exactly how my team at AARS Webs Solutions Co. LLC (a Google Partner Company based in Dubai) brought this account back to life, step by step.
The Client’s Struggle
- Account suspended in 2021 for circumventing system & clocking.
- The client made hundreds of appeals, calls, and chats with Google support.
- For over 3 years, the account stayed suspended.
When the client reached out to us, he had lost hope but wanted a final attempt before giving up.
Why Google Suspends Accounts
Here are the most common reasons behind Google Ads suspensions:
- Suspicious payment activity (IP mismatch, VPNs, unauthorized cards)
- Aggregate policy violations (bots, automation misuse, manipulation)
- Counterfeit or misleading products
- Dishonest behavior suspensions (false or exaggerated claims)
- Unpaid balances
- Circumventing system – the toughest and most complex violation
Step 1: Our Comprehensive Audit
We performed a full audit of the client’s website and ad account. Key issues included:
- Slow website speed (especially on mobile)
- Missing About Us and Contact Us pages
- Outdated copyright (2020)
- Suspicious external footer links
- Very little content beyond a lead capture form
- Vague and misleading marketing claims
Step 2: Compliance Fixes
We worked with the client to resolve all compliance issues:
- Added business identity elements: physical address, phone, email, and registration details
- Created/updated legal pages: privacy policy, terms & conditions, return/refund policy, cookie policy
- Updated and corrected website content to remove exaggerated claims
- Removed external third-party links and suspicious scripts
- Improved website design, user experience, and images
- Corrected ad copywriting for compliance
✅ Image Suggestion: Screenshot of website before/after compliance fixes
Step 3: Internal Testing
Before appealing, we tested ads on our own internal Google Ads accounts to ensure compliance.
This step saved the client’s account from additional risk and gave us confidence before approaching Google.
Step 4: Direct Google Support Communication
As a Google Partner Company, we leveraged our chat and phone support access. Multiple team members:
- Engaged with Google support via chat & calls
- Submitted multiple structured appeals
- Documented every compliance change to strengthen the case
The Result 🎉
After several weeks of effort:
- The account was officially reactivated.
- The client received the Google confirmation email:
“Your account has been reactivated. As long as there are no other violations, your ads should resume within 24 hours.”
✅ Image Suggestion: Screenshot of Google Ads reactivation email
Client Feedback
The client was thrilled and shared 5-star reviews on both Google Maps and Trustpilot:
“My Google Ads account was suspended for nearly 3 years. Ali Raza and his team restored it successfully. Highly professional and patient. I strongly recommend them.”
✅ Image Suggestion: Screenshot of client review on Trustpilot/Google Maps
Key Takeaways
- Even multi-year suspensions can be restored with the right approach
- Compliance is everything – missing pages, outdated policies, or vague content can trigger suspensions
- Test first, appeal later – ensure your site and ads meet Google’s standards
- Professional help works – experienced teams with partner support access can succeed where DIY appeals fail
How We Can Help You
At AARS Webs Solutions Co. LLC, we specialize in:
- ✅ Google Ads Account Suspension Recovery (Circumventing, Misrepresentation, Payments, etc.)
- ✅ Google Merchant Center Restorations
- ✅ Business Profile Suspensions
- ✅ Google Ads Disapprovals Fixing
- ✅ Full Google Ads Setup, Audit & Ongoing Management
- ✅ Website & Landing Page Development (Shopify, WordPress, E-commerce)
We are an official Google Partner Company based in Dubai, serving clients worldwide.
👉 Need help restoring your Google Ads or Merchant Center account?
Contact us today and let’s bring your ads back online.
Conclusion
This 3-year suspension recovery case proves one thing: no account is beyond saving if you follow the right compliance path and appeal strategy.
If your account is suspended, don’t give up. Get expert help, fix compliance issues, and approach Google the right way.