Payoneer Review

Payoneer Review 2020 | Detailed Pros & Cons

(Last Updated On: October 8, 2019)

Who does NOT know about Payoneer?

Well and under the simpler terms, Payoneer is the payment gateway that is capable to deliver the money to you which is sent from various countries (up to 200 countries as claimed by WikiPedia) and efficiently deals in 150 local currencies through three different payment modes.

All in all, Payoneer is the name of total convenience!

payoneer

Being firstly introduced in year 2005 and founded by Yuval Tal along with other key people comprising Scott Galit as CEO and Keren Levy working as chief operating officer or COO.

And it is headquartered in the city of Big Apple a.k.a the New York city.

Payoneer was definitely introduced to power the payment gateways at the time when the internet was starting to explode (in its good sense) and there was a dire need to have the payment gateway that would be globally usable.

But now, Payoneer is the choice of almost every single digital folk that have NO to limited access to other widely-used payment portal which is of course and is called PayPal.


Table of Contents

Payoneer Review 2020

payoneer review aliraza

 

What is the reason for all of this? I meant you would be thinking about why there is going to be another content being compiled for Payoneer review while there are hundreds of them over the internet to take reference and get help from.

Well, I know you surely know much about Payoneer like everyone else.

But here is the catch… As you know much but not all, and all of it.

Everything about Payoneer is hardly covered. And my intention is to catch up with each and every inch of the detail about Payoneer to inform you with what involved in running it, the exceptional rate of growth, and where we see it going in the near and far future.

And the review is incomplete about the whole process of what is the whole thing about?

  • What is Payoneer?
  • Who runs it?
  • The size of business?
  • Where it is headquartered?
  • The payment methods
  • Fee structure
  • Registration process
  • Pros and Cons of Payoneer
  • Who uses Payoneer?
  • Power of customer and technical support
  • Payoneer contact mediums
  • The list of websites that work with Payoneer
  • Reputation check (reviews & ratings)
  • Is Payoneer ONLY the PayPal alternative?
  • Important Payoneer FAQs
  • Payoneer earnings
  • SEO ranking checks of Payoneer

What is Payoneer?

Who does not know what Payoneer is totally about?

Payoneer is the payment gateway that is super popular where it provides cross-border payment solutions that is suitable for the people running the businesses and the professional services around the globe.

Who runs it?

And they are the four key people behind the ever-growing company called Payoneer.

  • Yuval Tal, Founder
  • Scott Galit, CEO
  • Michael Levine, CFO
  • Keren Levy, COO

The size of business?

And the size here means the employee count. Here, the employee count is up to 1,200 people working in 14 different locations around the globe.

Where it is headquartered?

Payoneer is headquartered in New York, NY, the U.S.A and the exact address is as following:

  • 410 Park Ave 15th Floor
  • New York, N.Y.
  • United States

 

The payment methods

And it comes with three different payment options/solutions for you to take advantage of.

First is the bank wire.

Yeah, that takes your payment deposited directly into your bank account.

And the second payment mode is the online payment such as freelancing platforms, and different other mediums that pay the payouts using Payoneer as one of their paying options.

Then the third one… And that is the total convenience to withdraw your money at any time and any place.

That comes with facility of debit card to use it on any ATM machine, in any country and you can even make the online payments i.e. to conduct online shopping.

Fee structure

Now that is totally interesting part of this precise Payoneer review that you are up over! And there are different types of the fee structure for different situations.

Oh… Not the situation but the type of payment like receiving, withdrawing, and paying. 🙂

Being a payment gateway, Payoneer has different fee structure for its different use, and we will go in deep and conduct a thorough review of all of its fee slots as per your usage.

To put things straight… We need to list down the list of options that have the fee structure to understand if you are up for using Payoneer and what kind of fee you are going to be charged with.

And they are…

  • Receive Payment with Payoneer
  • Manage Your Funds
  • Manage Currencies with Payoneer
  • Usage of Payoneer Master Card

Receive Payment with Payoneer

That means direct in your Payoneer account

Now that falls under four categories of receiving the payment directly into your account.

  1. Receive from another Payoneer account
  2. Through receiving accounts
  3. Direct from your customers
  4. From marketplaces and networks

 

A- Receive from another Payoneer account

 

Using the option of “Make a Payment”, this sends the request to other Payoneer customers to i.e. the person or the companies that have set up their dedicated accounts up on Payoneer to send and receive the payment.

 

So, that service to request for the payment is just like sending an invoice where the payee end will be able to send the payment using Payoneer ONLY.

But the receiving payment would be done in the following currencies;

  • USD >> US dollar
  • EUR >> Euro
  • GBP >> Great Britain Pound
  • JPY >> Japanese Yen

And if that is done under the following four currencies, the payment of any amount would be totally FREE for you to receive and it would be equally FREE for the sender to send which means there is going to be NO CHARGE for the receive and sender.

B- Through receiving accounts

It is like having a bank account in foreign countries because that is what Payoneer Global Payment Service mean.

You hand over your bank details to your customers where they can use their own local bank accounts to make the payment.

And that payment then credits in your Payoneer receiving account.

Once it is in your Payoneer account, you can then withdraw it using different modes which it offers.

You can receive the payment into the following international currencies;

  • GBP >> Great Britain Pound
  • JPY >> Japanese Yen
  • AUD >> Australian Dollar
  • CAD >> Canadian Dollar
  • MXN >> Mexican Peso
  • CNY >> Chinese Yuan

And receiving money is simply FREE of any charge or fee if being done under the mentioned currencies.

While receiving the payment in U.S. dollars, you would be charged with the fee comprising upon 0 to 1 percent of the overall payment and that totally depends upon the country.

C- Direct from customers

Send the billing invoice to your customers right from your ‘My Account’ and get the payment directly credited in your Payoneer account.

Well if your client opts to pay you using the credit card, the fee is a little bit higher or the eCheck.

  • Credit card (and in all currencies) = 3 percent
  • eCheck (USD) = 1 percent
D- From marketplaces and networks

Are you a freelancer?

Rented your house?

Or using any services which allows you to get the payment using 3rd-party portals, marketplaces, and networks which have the payment options that contain Payoneer to get paid with?

Alright and of course, Payoneer is really for you.

Often get the payment from Fiverr, Upwork, Airbnb, Wish, and all and more of such portals to get your payment sent right and direct in your Payoneer account that you can later withdraw for your use.

By the way, there is no set fee structure for the said option offered by Payoneer.

And that totally depends upon the 3rd party website to whatever charge percentage they have set for requesting the withdrawal using Payoneer.

So, get the precise information in regards to the fee from the 3rd party websites or talk it out with their customer support representative to get a hold of the right fee percentage they have specifically set for Payoneer.

And even if you get your payment sent to your Payoneer account from those 3rd party websites, additional charges using the withdrawal to local bank, take money out from ATMs, or any intermediary fees solely depend upon the 3rd party websites.

So, it is the wise option to contact with the 3rd party websites beforehand.

2- Manage your funds

Now we are over the interesting part of the Payoneer; to withdraw the funds in your bank account.

Yeah and withdrawing to your own bank account, you would be thinking about having your payment withdrawn ONLY in your local currency.

While it is true BUT it is NOT really true! 🙂

You can have it in your local currency as well as the foreign currencies but with a condition.

To receive the foreign currency/currencies right into your local bank account, it must be opened as the foreign currency account in your country.

To get your money received in your local bank account, and under local currency >> The fee for that is 2 percent above the mid-market conversion rate.

And receiving the same currency (USD, EUR, and GBP) in your foreign bank account >> fee is going to be flat 1.5 percent.

But there are a couple of terms and conditions to get the same currency in your bank account, and which are;

  • Your must have the account made to receive the foreign currency i.e. if wish to receive USD in your account, your account must have opened as the foreign currency to ONLY receive U.S. dollars.
  • The foreign account should be located in the country where the business or individual have mentioned in their Payoneer profile.

So, if you qualify for the same, you are good to go to actually receive the foreign currency credited into your bank account right from your Payoneer account.

3- Manage currencies with Payoneer

And that means you can transfer the payments into your own Payoneer account to be listed as your available balances.

Yeah… Are you thinking the same as I am thinking?

Why would you need to load the balance up on your very own Payoneer account?

So the answer is… you do need for the certain type of the situations;

  • To pay the online invoices/bills
  • Make the VAT (value-added tax) payments
  • Pay your service provider in the specific currencies

And the fee for the manage currencies is just as flat as 0.5 percent.

So in case you are meant to load the balance of US$ 500.00 within your Payoneer account for the management purpose, you would be charged with US$ 2.50 as the fee and in return you will have the chance to load the rest of US$ 497.50.

The same is going to work with the rest of the listed currencies that also include USD;

  • EUR >> Euro
  • CAD >> Canadian dollar
  • GBP >> Great Britain Pound
  • AUD >> Australian Dollar
  • JPY >> Japanese Yen
  • CNH >> Chinese Yuan
  • CZK >> Czech Koruna
  • PLB >> Polish Zloty
  • VND >> Vietnamese Dong
  • RUB >> Russian Ruble

4- Usage of Payoneer Master Card

Payoneer Master Card just acts like having the prepaid card that you can conveniently use for online shopping and taking the money out of it through… And that is from around the world.

And the fee structure for the same vary from usage-to-usage.

Catch up with a complete list of different types of fees for different usage.

Annual Fee of Payoneer Card
GBP, USD, EUR cardUS$ 29.95

 

Card Replacement
USD cardUS$ 12.95
GBP card£9.95
EUR card€9.95

 

Online and In-Store Purchases
USD, EUR, & GBP CardTotally FREE

 

But cross-border fees may apply due to international purchases.

 

Conversion of Currency
USD, EUR, & GBP CardUp to 3.5 percent

 

ATM Withdrawal or Charging of Card via Bank Teller or In-Store
USD cardUS$ 3.5 per transaction
GBP card£1.95 per transaction
EUR card€2.50 per transaction

 

ATM’s Decline Fee
USD cardUS$ 1 per transaction
GBP card£0.65 per transaction
EUR card€0.80 per transaction

 

ATM Balance Inquiry Charge
USD cardUS$ 1 per transaction
GBP card£0.65 per transaction
EUR card€0.80 per transaction

So, that concludes the whole lot session of the Payoneer’s fee structure that is just as simple to understand! 🙂

Registration process

Okay and after getting done with the post-mortem of the fee structure, we now need to know how to go about registering the Payoneer’s account first.

And that will be all of it; from registering the account to get the card shipped on your provided address.

It is the compulsory step so be carefully glance through this important and critical step.

Go to: Payoneer’s Account Registration Page

Either choose “Individual” or “Company” as per your own requirements.

And then fill in the name, email address, and date of birth then hit “Next”.

Over the next page, type in the home address, country, phone number, and zip code for you to receive the card on.

Then get the username, password, secret question, and give in the identification number of your ID card.

Lastly on the “Almost Done” page, you are then asked to enter the details of your local bank account.

That is it!

Pros and Cons of Payoneer

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Pros
  • Super easier to use.
  • Fast availability of funds
  • Get payments directly into your local bank account
  • Use it on ATMs
  • Withdraw the money into local currencies
  • Work in 200+ countries
  • Almost every websites support it
  • Reasonable fees.
thumbs-down-icon
Cons
  • Customer support as not faster as it should be
  • Hefty annual and renewal fees
  • May cause limits on the higher amounts OR ask for the verifications.

Who uses Payoneer?

Everyone.

Freelancers, website owners, affiliate marketers, digital marketers, content writers, bloggers, online services’ sellers, and everyone who work online and earn money out of their efforts.

Power of customer and technical support

The strong power and command are required for the financial assistance providing company to deliver the instant customer support.

Send Message to Payoneer >> Somewhat delayed medium to get hold of Payoneer

Initiate the Live Chat >> Maybe little delayed due to the high frequency due to daytime EST.

And the live chat is also the time-bound limited.

  • ► Mon: 2:00 AM to midnight
  • ► Tue-Thu: 24-hours
  • ► Fri: midnight to 6:00 PM

But the good thing is, if you do not know English let’s chat in Spanish and Russian language instead.

Call us page >> For the instant support, hop over the phone instead.

Payoneer contact mediums

That includes everything from contact pages to social media, and all about Payoneer to make contact with it.

Social media accounts:

The list of websites that work with Payoneer

  • Freelancer.com
  • Fiverr.com
  • Peopleperhour.com
  • Upwork.com
  • Airbnb.com
  • 99Designs.com
  • Expert360.com
  • Envato.com
  • Teespring.com
  • Microworkers.com
  • Topcoder.com

and several others.

Reputation check (reviews & ratings)

And we are doing it ONLY and from TrustPilot.com

Check out what this image has to tell…

The rating is of course, EXCELLENT with over 81% reviewers out of 9,599 (at this very second) opted for EXCELLENT.

Check out the complete rating and more about Payoneer on TrustPilot.com 

Is Payoneer ONLY the PayPal alternative?

Of course it is not.

It is rather the best payment gateway that works in lieu of PayPal. Yes, when PayPal is not available to you, you come to the very point of using Payoneer instead. Rather to call it the PayPal alternative, why not make it the PayPal’s alternative? 🙂

 


Important Payoneer FAQs

payoneer faq

 

Let’s get to it… quickly.

 

How to pay for the product or service received from the Payoneer customer?

Send the payment request to that Payoneer user from your account dashboard.

Is there any limitation to the amount to pay?

Payment through credit card to up to 2,000 USD/EUR per payment.Payment through the US bank with “Pay Now” option is limited to pay up to 3,000 USD per payment.

Can you reverse the transaction?

No, Payoneer transactions come with non-refundable and non-reversible and hence expect little to no assistance from Payoneer in this regard.

No product or service received, what to do?

It is advised to contact the vendor directly as Payoneer does not offer the resolution services.

Can the payment be rejected?

Yes, it is entirely possible as Payoneer does review each and every single transactions. And when it does, you will be informed with the email.

Why need to provide the documentation?

For the security of Payoneer and its users, the documentation regarding the user’s verification and the transaction may be asked anytime.

Is Payoneer Safe?

Yes it is safe and good to work with, based on my personal experience.

Does Payoneer charge a monthly fee?

No, payoneer is completely free to use.

Any other payoneer fees?

While Payoneer is completely free to use and there are no fee’s even on withdrawls but you are set back to pay $30 yearly if you use their master card. So you don’t need to use a Payoneer Fees Calculator either.

What is Payoneer withdrawal fees?

There are no withdrawal fee however they make a very little amount whenever they are doing withdrawals in your bank account by adjusting with local currency change adjustment.

My Payment Under Review Payoneer

Sometime a payment requires anywhere between 24 hours to 1 week for verification and trust issues, specially if the buyer or seller is using the Payoneer for the first time but they will get back to you via an email and sometime they may require additional documents about the transaction, but it is completely normal.

Does payoneer have live chat?

If you are logged into your payoneer account, you can click this live chat button to use it.


How to File a Complaint with Payoneer

In case of any issue with Payoneer, they have a section known as Payoneer Complaints.

The popular complaints for Payoneer are :

  • High Fees : Card annual fee & inactivity fee.
  • Frozen/withheld funds and canceled transactions
  • Sometimes Poor and Late Customer Service.

What is Payoneer Support Email?

Web Form: payoneer.custhelp.com/app/ask/ E-mail: to CustomerServiceManager@Payoneer.com. In Writing: Payoneer Inc. 150 West 30th Street, Suite 600, New York, NY, 10001 with full details of your complaint.

How can I get my Payoneer Mastercard Activated?

As per Their website,

  1. Sign in to Payoneer.
  2. Select Settings > Card Management, locate the card you would like to activate and click ACTIVATE.
  3. Fill in your card details. Enter your 16-digit card number as it appears on the card (no hyphens). Select a 4-digit number for your personal PIN code.

Where can I use Payoneer Mastercard?

You can use this Mastercard anywhere in the world where the Mastercard logo is accepted, just like any other debit or credit master card.

You can get more information here.

How much does Payoneer Mastercard cost?

As mentioned above, the payoneer card activation fee is 29.95$ Yearly.

 

Other Upcoming Queries

  • payoneer vs skrill
  • payoneer vs paypal – What is difference between PayPal and Payoneer?
  • payoneer vs transferwise
  • What is the link to Payoneer UK?
  • Link to Payoneer India?
  • Link to Payoneer Pakistan

Payoneer earnings

We got the figure for the yearly estimated earning from Owler.com

Check it out and other similar facts about Payoneer from Owler.com’s generated report about Payoneer’s business.

 

SEO ranking checks of Payoneer

  • Global Rank: 5,541
  • Category Rank: 71 from Finance > Financial Planning and Management
  • Total Visits: 9.09 Millions
  • Bounce Rate: 24.27%
  • Traffic Sources: 45.92% out of 100% on desktop site

Put a glance through all of the indicators and facts about Payoneer from SimilarWeb.com’s report.


Conclusion & Final Verdict

So… That sends us to the finish line and all of the little bit of the details about the Payoneer review 2020 that you can take all and all of the reference of how Payoneer works and everything single thing that you may come across with using Payoneer.

But believe in one thing; whether or not if Payoneer seems to you a bit expensive. Remember that it acts like the one and last resort in many situations where none of the widely-popular payment portals work for you.

If you like to learn more about their Testimonials, Payoneer has plenty of testimonials updated on their website with user’s explaining how Payoneer was a great help to them.

 

Get the biggest advantage of using Payoneer to withdraw your money direct into your local bank account OR through ATMs OR conduct online shopping; it is all up to you.

Payoneer is always ready to serve you!

So! Happy usin’ the Payoneer! 🙂

About the Author: Ali Raza

An Internet Entrepreneur who converts visitors into customers; A Google & Microsoft Advertising Professional with years of experience in Internet Marketing, Social Media and Blogging.

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