It’s been more than 13 Years I have been dealing with Google Ads Adwords and during the journey, I have received several complaints from people on their Google Adwords Ads Account Suspension. Some people admit their mistake and some were unaware of Adwords strict policies and some literally had no idea on what caused this suspension. On the other hand, Adwords team is a little rude. (Thanks to scammers, policy violators and other reasons.)
So this is going to be a complete guide to get your Google Adwords Account Fixed & Restored.
How to Recover Google Ads Suspended Account
We all know and understand that being, Google the top company in Online Advertising & Digital Marketing is determined to give users a great experience either by organic results or by Paid.
The company uses various algorithm based ranking factors along with Quality Score and a Top Compliance team which uses advanced crawling technology to detect policy violations. Accounts then are sent to staff for a manual review. Most of your issues can be solved if you remain patient, complies with the Google team and do the changes as requested on your account.
This article will highlight the following things.
- Why Google Adwords Suspend their Advertiser’s Account?
- What are the common notices Google Adwords Send you for Account Suspension?
- Investigation and Determining the reason for your Account Suspension.
- How to Fix the Google Ads Violations & Suspension?
- How to Submit for an appeal and get your Adwords Account Back?
- Detailed Guide on How to Re-activate your Google Adwords Suspended Account?
So let’s start
Why Google Adwords Suspend Accounts?
Let’s discuss the common reasons, on Why is my Google AdWords Ads account are suspended?
Not Compliance with Policies
Your website is not following Google Adwords Policies.(It can be copyrighted content, gambling content, pornography, under-construction content, misleading content or anything which is not being allowed on Google.)
Your account has malicious ads, sites, or apps
Your advertising strategy is based on traffic generation and you are not committed to provide a good user experience. (Poor content.)
Ads are Misleading
Your ads are misleading and you are advertising wrong about your business/service or website. (For example, you are saying that you provide Free Web Hosting but you are secretly charging $100 for it (or) For more information, please have a look at False Advertising.
You are doing cloaking. (Where a different website is shown to Google Editorial team and a user see’s a different website.)
Using Multiple Google Ads Account
You are using multiple Google Adwords Account for Same Business or You are using same billing details for multiple Adwords Accounts. Another option can be that Your account is closely related to an ‘already suspended account’
Having trademark issues.
Other Common Google Suspension Issues
- Your website is selling illegal services.
- Repeat Policy Violations. (One of the major issues people face!!!).
- The Display URL and Destination URL in Ads is Different. [Violation of Ad Policies]
- Unauthorized Access.
- Sharing your Account with others.
A part from the above mentioned reasons, there are times when your Adwords Account is mistakenly being suspended by the Google Adwords team, the above mentioned issues are some of the main reasons why most of the time your Account is suspended, however in reality, the case may vary.
For more information on what Adwords say, Please have a look on Adwords Policies regarding suspended Accounts.
Common Google Adwords Ads Suspension Notices
- Your Google AdWords account has been suspended for violation of Google’s Advertising Policies in this or a related account.
- The Google Ads account has been permanently suspended for repeated violation of AdWords or Landing Page and Site policies in this or a related account.
- Your Google AdWords account has been suspended because your billing information in this or a related account could not be verified. Learn more
- Your Google AdWords account has been temporarily suspended due to suspected unauthorized access attempts.
Find the reason/Investigation on why your Google Adwords Ads Account is Suspended
Now the first thing you need to do to reactivate your AdWords account is to find out the reason, why Adwords have suspended your account, because that is the first thing you need to do to get your Account back.
Each Google Ads Suspension Message has it’s own reason for suspension
Your Google AdWords account has been suspended for violation of Google’s Advertising Policies in this or a related account.
If you have got this suspension message, it means your Account has been suspended for one of the following reasons;
- You had a previously Banned Account.
- You are using black-listed keywords such as Tobacco, Cigarrettes, Casino, Porn.
- Un-allowed redirects and cloaking, you show something different to Google Spiders/Crawlers and different to the audience who are landing through clicking on your ad.
- Repeated Disapproved Ads are also one of the primary reasons why your account is being suspended, note that Adwords suspend your Account after an ad is disapproved, but they suspend when you do it excessively.
- Sudden Budget Increase is harmful for Adwords Account and can put your account in Adwords radar which may lead to the account suspension.
- If you have tried using an already suspended domain or website, then thats the reason for your account suspension.
Google Adwords Suspended for Repeated Violation :
Google AdWords account has been permanently suspended for repeated violation of AdWords or Landing Page and Site policies in this or a related account.
There are many reasons if this message was displayed along with your Google Adwords Account suspension, however I’m summarizing few of them.
- Your landing page is violating the Google TOS (Terms of Service)
- You are sending traffic directly to Affiliate Offers. (Google does not allow that, Google wants you to have a landing page on your own. You can only send direct traffic to that offer if you are the owner of that website otherwise you need a landing page.
- You are trying to advertise or promote restricted products or services such as Tobacco, Cigarrettes, Casino, Porn.
Google AdWords account has been suspended because your billing information in this or a related account could not be verified. Learn more
I often see, when people looking for their query on : Adwords account suspended billing information.
Then let me tell, Such type of Account suspensions occurs when you enter fake billing information, typically done using virtual credit card and entering random names and profiles, Google is smart enough to detect that.
Your Google AdWords account has been temporarily suspended due to suspected unauthorised access attempts.
This usually happens when you try to log into your account using public proxies, random VPN, RDP or from a remote location from where Adwords didn’t expect you to login. I do travel a lot and it’s never been an issue for me while logging in from another country but remote locations, VPN, RDP and Public proxies are different things.
Unfair Advantage Policy
This is a new kind of error when Google updated their policy and they states this when people have similar or diversify content and they are promoting it through single or multiple accounts over adwords. ‘We don’t allow advertisers to promote the same or similar content from multiple accounts on the same or similar queries’.
The above solutions fairly answer the main question ‘Why would an Google account be suspended? & What does it mean when your account has been suspended?’
Google Ads Account Suspended for Payment and Billing Issues
Abuse of Promo Codes
If you have made an habit of using promo codes to run online ads, then let me tell you that using multiple promo codes is not allowed.
Another case where one of a client came was due to Google suspended his account due to a chargeback done by the credit card company of the client. Google has termed that we will not reactive or reinstate the account until and unless the dues are cleared.
How do I Un suspend my Google Adwords Ads account?
Once you have find the reason, such as why your Google Ads account was being suspended, let’s move on to the next step, where we will be finding different solutions to get the account re-instated.
Fix your Suspended Site :
If your website is being suspended from Google Ads, then Adwords have written a strategy on how to fix your suspended site and how to re-submit for a review. Click here for more details on that.
Fix the Disapproved Ads :
If your ads are being disapproved, please checkout the Adwords Policies on ‘How to Fix Disapproved Ads’ to get it corrected.
Asking Google For Policy Questions :
If you are still confused and have doubts and want Adwords to answer your questions on ‘Ads’ or ‘Policy’, Please ask them here.
Any other reason :
Checkout the above reasons to see why your Adwords Account was in suspension mode, once you get a clear idea on what is the main reason behind your account suspension, you can then move on to the next step.
As a rule, Please do not submit your ads for review until you’re sure that the violations are fixed. If you are still having a trouble in finding the exact reason, it’s always better to hire a Professional.
Note down Points :
Once you figure out, what was wrong with your Google Ads Account, please write down everything, what was wrong and what steps you have taken to correct. For instance, if you have a website which violates Ad policies and then what steps you have taken to correct it. Further on, If your account was being used from a remote place (un-authorized access) what was the reason? and a clear strategy on you will not do it again.
Contacting Google Adwords Ads Team :
Your next strategy should be to reach Google Adwords Team, there are multiple ways for this. One way is to file an appeal regarding Adwords Account Suspension and the other best way is to call them. Personally, I always prefer to call them, since I’m a part of a Google Partner Company and we have a personal rep, If you are confused here on how to go ahead or have some reservations or hesitations, You can always ask your Adwords Account Manager to do these things, in case if you want me to do it for you, you can hire me for this.
The strategy here is to be that you need to be a professional and want to give an impression that you are very serious regarding your Business and it’s relation with Google Adwords so that Google team can understand your situation.
The next thing to keep in mind is that, you need to inform them on what kind of policies you violated and how you rectified them. (Please be descriptive as much as possible, You want Google to know that you are keen to maintain a healthy relation with them.)
Ask them too for any other changes which are need to be done and how you can stay safe from these suspension notices. (Even if you know all these, it’s still better to ask them.)
Patience is the key here, as you need to be patient so you can be taken care properly. Please keep in mind that the review and the whole process can take anywhere from 2 days to 2 weeks, and you may need to call multiple times to get your issue resolved. (Depending upon the situation). A part from Adwords Management, I also provide services to get your account restored, so you can reach me for that too.
Some recent CASE Studies where I was able to Un-Suspend few Google Ads accounts successfully :
Here is the look for recent case studies where I was able to successfully unsuspend adwords account :
Hire Me To Get The Job Done for Google Adwords :
At the moment, I charge $249 per Google Adwords Case Suspension. In case you are interested in re instating your Google Ads account, please fill the form below and let’s get in touch. Keep in mind that I also offer Adwords Management and Maintenance too.
Buy A New Google Adwords Ads Account
In case if you are looking to buy a new Google Ads Adwords Account from our Google Partner MCC, it will cost you $249 and if it doesn’t violate any adwords policies and follow the instructions provided, it will also have 10 days replacement warranty. Please make sure that our accounts are always better than normal accounts since we are a Google Partner Company and we have a premium support.
Please note that you have to follow our instructions to stay safe.
Google Adwords and SEO Management :
If you are looking me to assist with your existing or new adwords campaigns or u need to improve your organic rankings, I can assist you as well in it.
Skype ID : aghaaliraza1
Frequently Asked Question on Google Ads Restoration | Suspension and Fixing the Adwords Violation
What does it mean when your account has been suspended?
It means you can no longer participate in Google Ads program to display your ads on Google Search engine and their partner websites.
What happens if you don’t pay Google ads?
If you don’t pay your remaining balance in your Google adwords account, your account will be suspended and ads wont run any more unfortunately and you will be terminated from Google for further participation in their ad network program.
Do you provide new adwords account after suspension?
Yes we do provide Google Ads Account after suspension.
I cannot create Google Ads Account because they get suspended immediately?
Whenever your main account get’s suspended, any of the new account you will create will be suspended as well.
Missing Website Information can also be a reason?
Yes, if your website doesnt have complete information such as about us, contact us, terms of service and privacy police page. Chances are that sooner or looter Your account will have a notification for untrustworthy.
Resources on Google Adwords Suspension:
Do checkout the below resources, for sure it will be a great help for you to read.
- Google Ads
- Adwords Management Services
- Banned From Google Ads
- Adwords Advertising Policies
- Google Ads Account Suspension Reasons
- False and Misleading Advertisement.
- Fix a Disapproved Ad
- Fix a Suspended Site
- Request a Site Review
- Google Adwords Account Appeal Request Form
- Contact Google Adwords Team
- Hire me for Restoring your Adwords Account.
- Google Adwords Suspended For Circumventing Systems
Also Read Related to Google Adwords Suspensions and Termination:
Although I know you came here via Google ads account suspended suspicious payments. But Please make sure to have a look on these articles too, they are going to be a great resource for you.
- How to Make a Successful PPC Campaign?
- Google Adwords Secret Guide – Top Questions, Tools & Tricks Revealed!
- Quickly Optimize Your Google Adwords Campaign in 30 minutes with these 10 Strategies
- Google Ads Certification Exam
Please note that, the above methods ‘Does not’ always work, however it is seemed to be effective for majority of times, and the steps laid above are all what you need for account restoration however if you are looking for me to assist you, then don’t hesitate to contact me.
What happens if you don’t pay Google ads?
Conclusion on Google Adwords Ads Suspension :
What’s your take on the article? Did you like this article on how to reactivate your google adwords ads suspended account?
You know there are various occasions when i had to do around 20 tries or even for a successful recovery of an account but the moment of happiness was due to me and my team, I was able to restore his big business on Google..
What points regarding Google Adwords Ads Suspension I missed? Anything you want me to add in it? What strategies working for you to get your Adwords Account? Will you follow this guide? Make sure to comment.