Seeing a sudden suspension on your Google Ads account regarding Compromised Site? or Even Misleading Statement, Malicious software, Unreliable Claim or Ads disapproved for Circumventing System?
Going to your Google Ads account and finding your ad suspended due to “compromised site” error; that’s a direct blow to your senses.
You immediately rush to your website and see your website redirecting to an unknown website, or your homepage is showing some other page in probably a foreign non-understandable language.
So today, I got a similar question asking “my ads are suddenly disapproved because of a “compromised site”. Could someone help to understand the issue?
First of all, do not panic, and have a good amount of patience. No need to worry at all.
I know situations like this is always a problem specially for clients whose Ads were running fine and saw this suspension.
There is this issue that persists in the air. So, this could happen with any site, and to any one knowingly or unknowingly. Because Google may have felt that there is virus or malware present on your website, and the bots would have sniffed it in their recent crawls.
Even if you are a new advertiser, I know that you may have planned a lot of things when you start to decide to run an online campaign and then see your Google Ads Disapproved for Compromised Site.
It is essential to go through all of Google Ads Policies when you are running a Google Ads Campaign. But Because all of the people are not as professional as someone with Expertise in Google Ads. This is one of the reason you may see such error.
As a Google Partner, Me and My team have been helping companies to get their Ads and account sorted for compromised site.
Why Your Google Ads Disapproved for Compromised Site?
There can be many reasons that your Google Ads are disapproved for compromised site but there are few common reasons which someone may need to look on before running Google Ads campaign, otherwise your Google Ads can be disapproved for compromised site.
- Your website has nulled theme or plugins.
- Your website has adware or anyother popup installed.
- Your website is attacked/hacked.
- You knowingly did some recent changes on your website which caused it.
- Google Accidentally labelled your website for Compromised Site.
What We Suggest (Our Core Strategies Indicating the Possible Tweaks to Understand the Issue)
Again, patience is valuable! I will discuss with you the set of strategies starting with the following checks;
First thing first, recall if you had recently installed any new plugin or theme on your website?
Probably that theme or the plugin was not installed from the original source. Or the developer had abandoned it and was last updated years ago.
As the technology is fast-paced with the recent changes, an older code is harmless in any sense, be it a theme or plugin which was once popular.
If it is not updating time-to-time, that can put your website at risk of getting infected.
Is Anyone Having Access to Your Website?
Secondly, did you share your website access with someone? However, we do not stress that the person could have caused a security issue deliberately but probably his computer/laptop would be infected while he uploaded anything on your website and the virus could have transferred during the upload session.
This goes to be a common turn of event where the site gets infected with the virus.
The access info could involve;
- cPanel/FTP access
- AdminCP access to log-in into your website’s backend
- SSH access
If you are sure you have not done anything out of the two above scenarios, and the site has not encountered any recent changes at all, then head for the complete malware scanner to scan your website in order to detect what sort of virus/infection it is infected with.
Also look for the SSL certificate whether it is expired or not configured.
And raise a support ticket with your web hosting company to ensure if you could help to detect and eradicate the virus from their end.
Alternatively, ask them to change the frequency of email outgoing from your website because generally, when the website gets infected, the hackers mainly target to send out a bunch of emails in mere seconds.
In one scenario, I can recall one of my clients who was using an email plugin on his web hosting account and he could not get to know of the emails going out by himself but the web hosting company had informed him about the issue.
So, get with your web hosting company as soonest as possible because that may put your web hosting account in danger if not tackled timely.
After you have done all of these specified steps, what you have to do is to proceed with the “Review” option along with the ad that is compromised to get the Google team to review your website again.
Chances are your website would return with no issue, and the error would no longer show up.
What If That Still Does Not Solve the Issue? *Hint: Hire Us!*
If the issue still persists *sad lyf*, you will then have to call Google support to be able to find out more details of the issue as to what is actually causing the actual issue on your website.
Or the better option is to hire us as we are the certified Google Ads professional and my team will take hold of all the efforts without you having to worry about anything.
Our team will deeply look at your website to see what had made the site to go compromised in the eyes of Google, fix, and work with Google to resolve the suspension issue.
Yes, don’t worry when you are with us.
If you hire us to solve your Google Ads Disapproved for Compromised Site / Malicious Software / Trade mark or any other reason. We have a 166 Step checklist designed to oversee your website for any Google Ads Policy Violation.
After this, we may consult with Google dedicated manager and also look on approved site case studies to do a comparison and run some manual checks to figure out for any issues or concerns which needs to be addressed.
Once finalized, we will prepare a document with list of changes required on your website. We can also do the changes on your behalf to get your Google Ads Online.
You can also hire me via Upwork as well!
I hope that this question was answered with deep knowledge where I shared my best experience.
Think of anything confusing or having any question that you can think of, reach out to me through the comment box below!